Through my portfolio, I invite you to explore my journey as a designer and the projects that reflect my commitment to human-centered design.
Have a question or want to share your thoughts about my work? Feel free to send an email.
Through my portfolio, I invite you to explore my journey as a designer and the projects that reflect my commitment to human-centered design.
Have a question or want to share your thoughts about my work? Feel free to send an email.
KRAAD: INTELLIGENT HEATING SYSTEM
2022
UX/UI
SERVICE DESIGN
BRIEF
Kraad is an Estonian startup specializing in smart thermostats. My goal was to create and test the initial version of the device management panel and handle additional tasks, such as designing business cards.
My first steps as an independent designer.
THE PROCESS
Additionally, I collaborated with the other designer on crafting the CVI and built a design system tailored to our product. This comprehensive approach ensured that our product had a cohesive and user-friendly interface.
CREATING A DESIGN SYSTEM FROM SCRATCH
Research played a crucial role in my internship.
I conducted interviews with hotel administrators to gain insights into their workflow since hotels were one of our target customer segments.
Additionally, I performed competitor benchmarking to understand the strengths and weaknesses of similar devices on the market, helping us refine our product strategy.
One of the notable contributions during my internship was conducting a workshop for the entire team.
This workshop aimed to align everyone on our mission, clarify our processes and values, define our design language and communication style, and analyze our main competitors. We also established a step-by-step plan, from the initial sales call to ensuring regular product usage by the end user. This exercise fostered a deeper understanding of our customer journey and allowed us to identify areas for improvement to enhance user comfort.
RESULTS
bridging the gap between design and development. This experience also taught me about the specific requirements for printing files versus digital assets and introduced me to the collaborative process with developers. Areas where I recognized the need for improvement included testing methodologies, collaboration with developers, and file organization.
In summary, my internship at Kraad provided me with a well-rounded experience in UX/UI and service design. I had the chance to contribute to the creation of a meaningful product while developing critical skills in research, project management, and collaboration with cross-functional teams. It was a valuable stepping stone in my journey toward becoming a proficient designer.